A Message From Our President

"Life is about making choices, both good and bad. It’s the bad choices that turn into life’s lessons. Which is what we are all about. For over 15 years we have dedicated our lives to helping people take the first steps towards moving past your struggles and making better choices."
- William 'Bill' Ingram, CSAC, MSW, President, ADETS & Primary Counselor

The PROMISES12 Team


William Ingram

William 'Bill' Ingram, CSAC, MSW, President, ADETS & Primary Counselor 

Bill has been a Substance Abuse Counselor for more than 20 years and is known throughout the region for his innovative style, professionalism and compassionate demeanor in treating those with substance abuse disorders. His experiences include, DWI assessments and treatment, which is his specialty, gender specific treatment, co-ed treatment, substance abuse treatment with special populations and many years as the on-site supervisor for the qualified professionals in substance abuse at the Dept. of Social Services.

Bill earned a Master of Social Work degree from the University of South Carolina at Columbia and is certified by the NC Substance Abuse Professional Practice Board. He merged his love of Substance Abuse Counseling and Social Work practice which led to the development of PROMISES12 LTD. Bill's specialty is providing services to those with DWI offenses.



Shirletta Williamson

Shirletta Williamson, MBA/MHA, LCAS, CCS and Contract Counselor

Shirletta joined PROMISES12 LTD in 2011 and brings more than 25 years of experience in treating those with Substance Abuse disorders. She is known for her professionalism and compassion for her clients throughout the region. Her experiences include, DWI assessments and treatment, gender specific treatment, co-ed treatment and has spent many years as a qualified professional in substance abuse with Area Mental Health.

Shirletta earned a MBA/MHA from the University of Phoenix and is licensed by the NC Substance Abuse Professional Practice Board. Her desire to continually see improvements in her client's lives and her love of Substance Abuse Counseling led her to join the innovative staff of PROMISES12 LTD. Shirletta's specialty is providng services to those with DWI offenses.



Mae Ingram

Mae Ingram, Administrative Assistant/Office Manager

Mae is one of the founding partners of PROMISES12 LTD and been with the agency since the beginning. She is a native of Ohio and has lived in Charlotte for 30 years. A call or visit to Mae is the first step in the process. She will provide an overview of the program, answer many of your questions, complete the preliminay paper work and get you prepared for your assessment.



Julie Gainer

Julie Gainer, M.Ed., LCAS

Julie joined PROMISES12 in 2012 and she has been a Contract Counselor for five years. She is known for her professionalism, soft delivery and effectiveness throughout the area. She brings 30 years of experience working with the elderly, disabled, in patient relations and Hospice. Julie has a special interest in facilitating groups in the Substance Abuse arena.

Julie earned her Bachelor Degree in Social Work and a Master of Education Degree in Counseling from the University of North Carolina at Greensboro. She is licensed by the North Carolina Substance Abuse Practice Board as a Licensed Clinical Addictions Specialist. As a Social Worker, Julie has strong beliefs in self-determination and approaches her clients from this perspective. Julie love of helping people find their best led her to join the staff of PROMISES12. Her specialty is facilitating groups.



Rebeca Melendez

Rebeca Melendez, BS, CSAC

Rebeca brings more than 20 years of experience providing substance abuse services. She has worked with different population such as Hispanics, Inmates, HIV/substance users, and gender specific clients, in various settings including inpatient, jail, and outpatient substance abuse treatments. She has also conducted DWI assessments and provided DWI classes, including ADETS. She is certified by the NC Substance Abuse Professional Practice Board. She holds a Bachelor degree in Psychology and will earn her Master degree in Counseling specializing in the addiction track in December 2016. Rebeca is a bilingual counselor and has provided treatment to both Hispanic and English speaking clients.