Bill has been a Substance Use Counselor for more than 20 years and is known throughout the region for his innovative style, professionalism and compassionate demeanor in treating those with substance use disorders. His experiences include, DWI assessments, prevention, and treatment, which is his specialty, gender specific treatment, co-ed treatment, substance use treatment with special populations and many years as the on-site supervisor for the qualified professionals in substance use at the Dept. of Social Services.

Bill earned a Master of Social Work degree from the University of South Carolina at Columbia and is certified by the NC Addictions Specialist Professional Practice Board. He merged his love of Substance Use Counseling and Social Work practice which led to the development of PROMISES12 LTD. Bill's specialty is providing services to those with DWI offenses and prevention.

Rebeca joined PROMISE12 in October 2024 as a Clinical Director. Rebeca brings almost 30 years of experience in clinical work in substance abuse and mental health. Her roles in the past included substance abuse counselor, therapist, licensed mental health clinician, and program specialist. She has worked in different settings like jail, homeless shelter, residential programs, and outpatient programs. Rebeca has experience working with Hispanic, homeless population, and incarcerated clients.

Rebeca earned her master's degree in counseling at the University of North Carolina at Charlotte (UNCC). She has a license in Addiction (LCAS), and she is a Certified Clinical Supervisor (CCS) in the substance abuse board in the state of North Carolina. Rebeca also has her Licensed Clinical Mental Health Counselor license in the State of North Carolina (LCMHC). Rebeca is very passionate about the work she does and enjoys when people recover. She also loves to help others and see professionals in training grow.

Mae is one of the founding partners of PROMISES12 LTD and been with the agency since the beginning. She is a native of Ohio and has lived in Charlotte for 30 years. A call or visit to Mae is the first step in the process. She will provide an overview of the program, answer many of your questions, complete the preliminay paper work and get you prepared for your assessment.

Caroline Murray, LCAS and LCMHCS , joined the staff of Assessment@PROMISES12 in September 2025. She brings more than two decades of experience in the fields of substance use disorder treatment and mental health. Her experience includes serving those needing substance use treatment, including clients seeking to regain their driver’s license. Caroline is empathetic, compassionate and knowledgeable in NCDWI laws and enjoys helping others.